Privacy & LGPD · 2026 Edition

Privacy Policy of aa77 — How We Protect Your Data

At aa77, privacy is not a line in the footer — it's a real commitment. This page explains clearly what data we collect, why we need it, how we protect it, and what your rights are as a personal data subject under the General Data Protection Law (LGPD).

Last updated: January 2026
LGPD Compliance — Law 13.709/2018
Bank-grade SSL encryption
Your guaranteed rights
Access to your data
Correction of information
Data portability
Personal data deletion
Withdrawal of consent
Right to Object
Data Sharing Information
Review of automated decisions
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What this Policy guarantees you

Six concrete commitments from aa77 to the privacy of every user

Full LGPD compliance

Aa77 operates in full compliance with Brazil's General Data Protection Law (Lei 13.709/2018). All personal data processing is carried out with a defined legal basis, specific purpose, and justified retention period. We have a designated Data Protection Officer (DPO) and dedicated channels for exercising your rights.

End-to-end encryption

All communications between your device and aa77's servers are protected by TLS 1.3 encryption (HTTPS) — the same security standard used by major Brazilian banks such as Nubank, Itaú, and Bradesco. Financial data such as Pix and card information is never stored in plain text.

Real control in your hands

You can access, correct, port, or request the deletion of your personal data at any time by sending an email to contato@aa77.run. aa77 responds to LGPD rights requests within 15 business days, with no unnecessary red tape and no fees for exercising your rights.

No sale of data to third parties

Aa77 never sells, rents, or transfers your personal data to third parties for commercial purposes. Data is shared with partners only when strictly necessary to operate the services you have contracted — payment processors, certified game providers — and always under data protection agreements.

Configurable communication preferences

You decide which communications you want to receive from aa77 — promotional emails, bet notifications, bonus alerts, and responsible gambling messages. Preferences can be updated at any time directly in your account or by contacting support, with no need to close your account.

Policy in plain language, no legalese

This Privacy Policy was written in plain Brazilian Portuguese. The goal is for any user to understand what we collect, why we collect it, and what you can do with your data — no legal background required.

Your 8 rights guaranteed by the LGPD at aa77

Lei 13.709/2018 guarantees these rights to every personal data subject in Brazil

01
Access

Confirm whether we process your data and obtain a full copy of the information we hold.

02
Correction

Request the correction of incomplete, inaccurate, or outdated information in your aa77 account.

03
Anonymization or Deletion

Request the anonymization or deletion of unnecessary data or data processed in violation of the LGPD.

04
Portability

Receive your data in a structured format for transfer to another service, in accordance with ANPD regulations.

05
Data Sharing Information

Know which public or private entities aa77 has shared your personal data with.

06
Withdrawal of Consent

Withdraw consent given for consent-based processing at any time, with no penalty.

07
Objection

Object to processing carried out on legal bases other than consent, where the LGPD has not been complied with.

08
Review of Automated Decisions

Request human review of decisions made solely by automated processes that affect your interests.

This Privacy Policy applies to all registered users of aa77 and to visitors of the site aa77.run, regardless of the device used to access it. By creating an account, you confirm that you have read and understood this document and agree to the processing of your data as described herein.

1. Who controls your data

The controller of personal data processed within the aa77 platform is the company operating the aa77.run website, hereinafter referred to simply as aa77. For the purposes of the General Data Protection Law (LGPD — Law 13.709/2018), the controller is the legal entity that makes decisions regarding the processing of personal data and defines the purposes and means of such processing.

Aa77 has appointed a Data Protection Officer (DPO), whose contact information is available in Section 13 of this policy. The DPO is the official channel for LGPD rights requests, privacy-related inquiries, and communication with the Autoridade Nacional de Proteção de Dados (ANPD).

Privacy channel: For all requests relating to your personal data and LGPD rights, use the email contato@aa77.run with the subject line "LGPD — [Request Type]". aa77 responds within 15 business days.

2. What personal data we collect

Aa77 collects personal data in the following categories, depending on the stage of platform use:

2.1 Data provided directly by the user

  • Registration data: full legal name, CPF, date of birth, email address, mobile number, and full residential address including ZIP code;
  • Identity verification data (KYC): copy of a government-issued ID (national ID card, driver's license, or passport), proof of address, and in some cases a selfie with the document;
  • Payment data: Pix key (CPF, email, mobile number, or random key), TED banking details for withdrawal returns, credit or debit card data processed to PCI-DSS standards — aa77 does not store your full card number;
  • Support communications: messages exchanged via live chat or email with the aa77 customer support team.

2.2 Automatically Collected Data

  • Access and browsing data: IP address, browser type and version, operating system, device (mobile, tablet, desktop), pages visited, and session duration;
  • Platform behavior data: bets placed, casino games accessed, amounts wagered, withdrawals requested, bonuses activated, and account activity history;
  • Cookie and similar technology data: detailed in section 8 of this policy;
  • Approximate geolocation data: derived from the IP address, used for regulatory compliance and fraud prevention — aa77 does not collect precise GPS-based geolocation from your device.

2.3 Data Received from Third Parties

  • Identity verification information received from credit bureaus or CPF validation services for fraud prevention purposes;
  • Financial transaction data received from payment processors such as Pix, PicPay, Mercado Pago, and card networks to confirm deposits and withdrawals.

3. How We Use Your Data

Aa77 processes personal data exclusively for the following purposes, each with a defined legal basis under the LGPD:

Purpose Data used LGPD Legal Basis
User account creation and management Name, CPF, email, date of birth, phone number Performance of a contract (art. 7, V)
Processing deposits and withdrawals Payment data, CPF, transaction history Performance of a contract (art. 7, V)
Identity verification (KYC) ID document, selfie, proof of address Legal obligation (art. 7, II)
Fraud prevention and anti-money laundering IP, device, betting history, financial data Legal obligation / Legitimate interest (art. 7, II and IX)
Customer Support Email, communication history, account data Performance of a contract (art. 7, V)
Sending account-related communications Email, mobile number Performance of a contract (art. 7, V)
Marketing communications and promotions Email, phone number, user preferences Consent (Art. 7, I)
Product improvement and user experience Anonymized navigation and behavioral data Legitimate interest (art. 7, IX)
Responsible gambling and user protection Betting history, usage frequency, amounts Legitimate interest / Legal obligation (art. 7, II and IX)
Compliance with regulatory obligations Full registration and financial data Legal obligation (art. 7, II)

4. Legal bases for data processing

The LGPD requires that all personal data processing have a legal basis to justify it. aa77 relies on the following legal bases set out in Article 7 of Lei 13.709/2018:

  • Performance of a contract (art. 7, V): processing necessary for the provision of platform services — registration, betting, payments, support. This is the primary legal basis for operating a user account on aa77;
  • Legal obligation (art. 7, II): processing required by Brazilian law, such as identity verification (KYC) under gambling regulations, anti-money laundering compliance (Law 9.613/1998), and retention of financial records;
  • Legitimate interest (art. 7, IX): processing necessary to protect aa77 and its users against fraud, to improve services using anonymized data, and to support the responsible gambling program — always respecting the rights and reasonable expectations of data subjects;
  • Consent (art. 7, I): marketing communications, promotions, and newsletters. Consent may be withdrawn at any time without affecting access to any other platform services.

5. Who we share your data with

Aa77 does not sell personal data. Sharing occurs exclusively in the situations described below, always with operators contractually bound by data protection obligations compatible with the LGPD:

5.1 Payment Processors

To process deposits and withdrawals via Pix, boleto bancário, credit and debit card, PicPay, Mercado Pago, and TED bank transfer, we share the minimum necessary data with the respective processors. These partners act as data processors for aa77 under contracts that restrict data use exclusively to payment processing and prohibit any other use.

5.2 Casino game providers

Live Casino and slots providers (such as Evolution Gaming and Pragmatic Play) receive an anonymous account identifier to record round results and calculate game history. These providers do not receive the user's full name, CPF, or financial data — only the internal identifiers required for the technical operation of the games.

5.3 Identity verification services

For the KYC process, aa77 may use specialized document verification and CPF validation services. These services operate as processors and do not retain copies of documents after verification is complete beyond the minimum period required by regulation.

5.4 Public Authorities

Aa77 may share personal data with judicial, law enforcement, regulatory, and tax authorities when required by a legal, judicial, or administrative order, in accordance with article 7, section VI of the LGPD. Where permitted by law, aa77 will notify the user of such a request before complying.

Data protection agreements: All partners who receive personal data from aa77 users sign contracts with specific data protection clauses (Data Processing Agreements — DPAs), restricting use to the contracted purpose and requiring notification in the event of a security incident.

6. How long we retain your data

Aa77 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or for the minimum periods required by Brazilian law:

  • Registration data and active account: throughout the entire duration of the contract between the user and aa77, while the account remains active;
  • Financial transaction data: a minimum of 5 (five) years after the transaction, in compliance with tax and anti-money laundering obligations;
  • KYC Records: a minimum of 5 (five) years after the last transaction, as required by regulation;
  • Betting and gaming history: minimum of 5 (five) years, due to regulatory obligation and to support any potential disputes;
  • Support communications: 2 (two) years after the support interaction is closed;
  • Navigation data and access logs: up to 6 (six) months, in accordance with the Marco Civil da Internet (Law 12,965/2014);
  • After account closure: the minimum data required by law is retained for the periods stated above; unnecessary data is deleted or anonymized within 30 days of account closure.

Once the retention period expires, data is securely deleted or anonymized in a way that makes re-identification of the data subject impossible.

7. How we protect your data

Aa77 implements technical and organizational measures to protect personal data against unauthorized access, alteration, improper disclosure, accidental loss, or destruction. Measures in place include:

7.1 Technical measures

  • TLS 1.3 encryption for all communications between the user's device and aa77's servers (HTTPS required);
  • Encryption at rest for sensitive data stored on servers, including KYC documents and financial information;
  • Role-based access control (RBAC) that limits internal staff access to only the data required for their specific role;
  • Mandatory multi-factor authentication (MFA) for all aa77 staff with access to systems that process personal data;
  • Continuous security monitoring with intrusion detection systems and real-time alerts;
  • Regular penetration testing conducted by independent firms specializing in information security.

7.2 Organizational measures

  • Internal data protection policy with mandatory training for all staff who handle personal data;
  • Confidentiality agreements (NDAs) signed by all employees and service providers with access to personal data;
  • A security incident management process with a protocol for notifying the ANPD and affected data subjects within 72 hours of discovery, as required by the LGPD;
  • Annual review of security and data protection policies by a dedicated compliance team.

No security system is 100% foolproof. In the event of a security incident that may pose a significant risk or harm to users, aa77 will notify the affected data subjects and the National Data Protection Authority (ANPD) within the timeframes established by the LGPD.

8. Cookies and tracking technologies

Aa77 uses cookies and similar technologies to ensure the platform functions correctly, personalize the user experience, and collect analytical usage data. The types of cookies used are described below:

8.1 Strictly necessary cookies

Cookies essential to the platform's basic operation — maintaining login sessions, language preferences, and temporary bet slips. These cookies cannot be disabled without affecting platform functionality. They do not collect personally identifiable information for marketing purposes.

8.2 Analytical Cookies

Used to understand how users navigate the platform — which pages are most visited, where navigation issues occur, and average session duration. Data is collected in aggregated and anonymized form and used exclusively for product improvement. Users may opt out of analytical cookies without losing access to core features.

8.3 Security & Fraud Prevention Cookies

Cookies used to identify recognized user devices, detect unauthorized access attempts, and prevent fraudulent activity. These cookies are part of account security measures and cannot be disabled by users with an active account.

8.4 Cookie management

On your first visit to aa77, you will see a cookie notice with the option to accept, reject, or customize non-essential categories. Your preferences are saved for 12 months and can be changed at any time via the cookie settings in the site footer. Most browsers also allow you to manage cookies directly — consult your browser's documentation for more information.

9. Minors

Aa77 is a platform exclusively for users aged 18 (eighteen) and over. We do not knowingly collect personal data from children or minors. The identity verification (KYC) process requires proof of legal age through an official document showing date of birth.

If aa77 determines that data belonging to a minor was inadvertently collected — for example, through registration using false information — the account will be immediately closed, all personal data relating to the minor will be deleted within 30 days, and the case will be reported to the relevant authorities where required by Brazilian law (Estatuto da Criança e do Adolescente — ECA).

If you are the guardian of a child or minor and believe their data has been collected by aa77, please contact us immediately at contato@aa77.run with the subject line "LGPD — Minor's Data". aa77 will handle the request as a priority.

10. How to exercise your rights as a data subject

The LGPD grants eight fundamental rights to personal data subjects, all of which can be exercised with aa77 free of charge and without the need for detailed justification. To exercise any of these rights, follow the procedure below:

10.1 How to submit a request

  1. Send an email to contato@aa77.run from the address registered on your aa77 account;
  2. Use the subject line in the following format: "LGPD — [Right Type] — [Your full name]". Examples: "LGPD — Access to My Data" or "LGPD — Data Deletion";
  3. Include in the email body: your full name, CPF (first 3 and last 2 digits only, for security purposes), and a description of your request;
  4. To confirm your identity and protect your account, we may request additional verification before processing your request.

10.2 Response timelines

Aa77 is committed to responding to all LGPD rights requests within 15 (fifteen) business days from receipt of the complete request. For more complex cases requiring additional time, aa77 will communicate the reason and a revised estimated deadline before the 15-day period expires.

10.3 Filing a Complaint with the ANPD

If you believe aa77 has not adequately responded to your LGPD rights request, you have the right to file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD), the Brazilian regulatory body responsible for enforcing the LGPD. The ANPD's official website is the designated channel for this type of complaint.

11. International Data Transfers

Aa77's primary servers are located in Brazil. Some technology services used by the platform — such as cloud infrastructure providers, live game providers, and fraud detection systems — may be located outside Brazilian territory.

When personal data of Brazilian users is transferred to other countries, aa77 ensures that such transfers are protected by at least one of the following safeguards recognized under the LGPD:

  • The destination country provides an adequate level of personal data protection, as recognized by the ANPD;
  • The receiving partner has signed standard data protection contractual clauses compatible with the LGPD;
  • The transfer is necessary for the performance of the contract with the user (art. 33, V of the LGPD).

Under no circumstances is personal data of aa77 users transferred to third parties abroad for marketing, sale, or any purpose unrelated to the provision of contracted services.

12. Updates to this Privacy Policy

Aa77 may update this Privacy Policy periodically to reflect changes in Brazilian legislation, data processing practices on the platform, or new features offered. Any material update will be communicated to users via the email address registered on their account with a minimum advance notice of 15 (fifteen) calendar days before the new version takes effect.

The date of the last update to this policy is always shown at the top of this document. Previous versions of the Privacy Policy may be requested through the DPO contact channel for reference purposes. Continuing to use the aa77 platform after the effective date of an updated version indicates acceptance of the new terms — if you disagree with the changes, you may close your account before the effective date.

13. Contact the Data Protection Officer (DPO)

The aa77 Data Protection Officer (DPO) is responsible for receiving LGPD rights requests, answering questions about this Privacy Policy, and acting as the communication channel with the Autoridade Nacional de Proteção de Dados (ANPD).

  • DPO Email: contato@aa77.run — use the subject line "LGPD" for prioritization;
  • Response time: within 15 business days of receiving the request;
  • Support language: Brazilian Portuguese only;
  • Support hours: business days, from 9 AM to 6 PM (Brasília time) — emails received outside these hours will be answered on the next business day.

For general questions about the platform, betting, payments, or your account that do not involve data privacy, please use our general support via live chat on the platform or by emailing contato@aa77.run without the subject line "LGPD". Our support team is available every day of the week.

Policy Validity Period: This version of the aa77 Privacy Policy takes effect in January 2026 and supersedes all previous versions. Prior versions may be requested through the DPO channel for historical reference.

Accepted payment methods:
Pix
Boleto
Visa
Mastercard
PicPay
Mercado Pago
Bank Wire Transfer (TED)
Your LGPD rights can be exercised at any time

To access, correct, port, or request the deletion of your personal data on aa77, send an email to contato@aa77.run with the subject line "LGPD". aa77 responds within 15 business days at no charge. Also check out our Terms and Conditions and the Responsible Gambling.

Frequently Asked Questions about Privacy at aa77

The most common questions about how aa77 handles your personal data

No. aa77 does not sell, rent, transfer, or share your personal data with other betting platforms, advertisers, or any third party for marketing purposes. Data sharing occurs exclusively with the service providers necessary to operate the platform — payment processors such as Pix and Mercado Pago, live game providers, and identity verification services — all bound by data protection agreements and prohibited from using your data for any purpose beyond what is strictly contracted. Marketing communications from aa77 itself (promotions, bonuses, news) are sent only with your consent and can be canceled at any time via the unsubscribe link in the footer of each email or through your account settings.

To request the deletion of your personal data, send an email to contato@aa77.run with the subject line "LGPD — Data Deletion" from the email address registered on your account. Please note that full deletion is only possible after account closure, as data required for the provision of active services cannot be deleted while the contract is in effect. Additionally, some data must be retained for a minimum legal period even after closure — such as financial transaction records for 5 years, due to tax and anti-money laundering obligations. Data not subject to a legal obligation will be deleted or anonymized within 30 days of a confirmed request. aa77 will send an email confirmation specifying which data has been deleted and which must be retained by legal obligation, along with the applicable retention periods.

aa77 does not store your full credit or debit card number on its servers. Card payment processing follows the PCI-DSS (Payment Card Industry Data Security Standard), which requires that sensitive card data be handled exclusively by the certified payment processor — never by the merchant's website. In practice, aa77 receives only an encrypted token representing the link between your account and the registered card, with no access to the full card number, CVV, or expiration date. For Pix payments, only the Pix key (CPF, email, phone number, or random key) is stored to facilitate future withdrawals to the same account.

After account closure, aa77 initiates the deletion and anonymization of personal data not subject to a legal retention period. Non-essential data is deleted or anonymized within 30 days of closure confirmation. Data subject to legal obligations — financial transaction records, KYC history, betting logs — is retained for the minimum periods required by Brazilian law (generally 5 years for financial data) and then automatically deleted. During the legal retention period, this data is accessible only for audit purposes, responses to competent authorities, or dispute resolution, and is never used for marketing or any other commercial purpose. You may request a full list of data retained after closure through the LGPD channel.

Yes, aa77 uses automated systems for certain operational decisions, including fraud and suspicious activity detection, automatic review of bets that exceed risk thresholds, and monitoring of gameplay patterns for the responsible gambling program. Under the LGPD (art. 20), you have the right to request human review of any decision made exclusively by automated processes that affects your interests — such as the suspension or restriction of your account. To request such a review, contact us at contato@aa77.run with the subject line "LGPD — Automated Decision Review", describing the decision you wish to contest. aa77's compliance team will conduct a human review and respond with the reasoning behind the decision within 15 business days.
Play Responsibly

Betting is entertainment. aa77 offers configurable control tools directly in your account: deposit limits, loss limits, session alerts, and self-exclusion. If you feel that gambling is affecting your daily life or finances, seek support: call 188 (CVV — available 24 hours) or visit our Responsible Gambling. Platform exclusively for users aged 18 and over.

Your data protected. Your experience guaranteed.

Free registration, instant Pix, bonus of up to R$ 1,500.00 and the peace of mind of knowing your data is handled in full compliance with the LGPD.

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